Management Profiles
At One Hour Heating and Air Conditioning, we are proud to present you with an array of skilled professionals in the heating and air conditioning industry. Experienced leadership is good for our business and our customers. Our specialists have not only been formally educated to repair and maintain home heating and air conditioning systems but stay updated on the latest trade technologies. Our executive team learns something new every day – learnings that ensure our company is better today than yesterday, and better tomorrow than we are today.
Randy NortonGeneral Manager
Randy has been in the industry since Feb 1979, and is a Certified Designer. Over the 30 years, Randy has completed Many HVAC Technical, Design, Business and Sales Courses. Randy is also proud to have received many awards for sales , and Business achievement. For the past 3 years Randy has been an instructor and guest speaker for Sales and Technical HVAC Courses throughout Canada and The United States. "I have always believed that we undoubtedly deliver the Best Value for your Money in the HVAC Industry and have enjoyed our large Family Of Satisfied Customers that have grown through our Commitment to serve for over 30 years." Randy Norton
Dean TimpanySales Manager
I started with Mr Furnace’s One Hour Heating & Air Conditioning in 2007 as a Home Comfort Adviser. Since that time, I’ve assisted several hundred families with the design of their new home comfort system. In 2009 I began the next challenge of my career and accepted the roll of Sales Manager. I started my working career as a licensed Funeral Director, an industry where you only get one chance to get it right! I believe that is were my strong commitment to Customer Satisfaction was born. My team and I look forward to serving you with your comfort needs for many years to come.
Ken Reid Operations Manager
My name is Ken Reid, I have been in the Heating & air conditioning trade since October 1977. I have worked in the field doing both service and installations on both residential and commercial equipment. I have been the Installation and Operations manager since 1990. I look forward to supervising and guiding our staff to be “The Best of The Best” in the Niagara Region for many years to come.
Lynn Elmacko Operations Supervisor
My name is Lynn Elmacko, I have been in the Heating & Air Conditioning trade for over 25 years, I have been with Mr. Furnace for 14 years working as a dispatcher and now holding the position of Operations Supervisor, the past 5 years has been both challenging but very exciting, I have been very fortunate to share in our growth & success and look forward to many more years of great success with Mr. Furnace/ One Hour.